Do you want to work in just any busy call center, phones ringing and handling inquiries from people of varying moods?
Or do you want to put your strong call center and people skills to work where you make truly make a difference in someone’s life?
Because we’re hoping you’re here for the latter.
Who are we?
We Are PRA.
We are 15,000+ employees strong, operating in more than 85 countries. We are committed to saving lives and we are constantly striving to be the best at what we do. Our impact is real and we see it every single day. We help get life-saving drugs into the hands of those who need them most.
Who are you?
You are outgoing, friendly, and would enjoy working in an enviroment that is helping to move clinical research forward. You have familiarity with medical terminology and want to put it good use, and you have worked in a call center type environment. If this sounds like you, then you are an ideal candidate for this role.
What will you be doing?
As a Call Center Specialisist, you will be on the phones with potential study subjects to determine eligibility requirements, and schedule screening appointments. You will be explaining study protocols, making confirmation calls for screening appointments and you will be ensuring the subject databases are accurate and up to date. You may also be performing outreach recruiting efforts for additional study subjects.
What do you need to have?
PRA is an EEO/AA employer and is committed to providing opportunities to minorities, women, veterans and individuals with disabilities.