The Help Desk Support Representative is responsible for performing Tier 1 IT support duties. These include providing administrative support to users accessing PRA technological systems. The users supported include sponsors, investigators, site staff, monitors and vendors, in addition to internal PRA staff.
We welcome applicants with relevant technical qualifications, who also possess a good working knowledge of Microsoft Office applications and have applied these skills in a working environment. An excellent attention to detail and ability to solve problems while maintaining a positive and confident outlook is important. The day-to-day overview:
PRA is an EEO/AA employer and is committed to providing opportunities to minorities, women, veterans and individuals with disabilities.