• Tableau Server Administrator

    Job Locations - | US-NC-Raleigh
    Posted Date 1 month ago(7/6/2018 3:58 PM)
  • Overview

    The Principal Systems Administrator's main responsibilities will be intalling and administering Tableau Server, as well as supporting other applications such as Informatica, OBIEE and Databases.


    • Responds to user requests for assistance.
    • Troubleshoots and resolves system issues.
    • Develops, tests, and implements systems changes, upgrades and patches.
    • Monitors and maintains application services; installs and configures application software on new services and maintains system configurations.
    • Manage end-to-end Platform & Infrastructure requests with minimal direction from Functional Managers; can execute requests with strong attention to detail and strong time-management skills.
    • Partner with the infrastructure team to troubleshoot and resolve network related issues.
    • Implement and maintain a systems business impact assessment to prioritize system recovery in the event of a failure.
    • Participate in development of software standards for servers, operating systems, and end-user workstations.
    • Communicate server/system issues, resolution plans, and recommend preventive action to leadership team.
    • Work with third party vendors and consultants on system upgrades, updates/changes.
    • Direct offshore team to achieve service management SLA's on middleware infrastructure applications, such as Tableau, OBIEE, Informatica, and Databases.
    • Serves as the primary technical point of contact on Tableau server engagements of moderate to high complexity including service tickets requiring expert analysis.
    • Involved with the investigation and resolution of complex data, system, and software issues in the production environment.
    • Maintains and updates existing Tableau servers, tests client applications to determine compatibility with upgrades, and works with clients to resolve any issues.
    • Follow SOPs and administration guidelines for server upgrades, backups, patching, performance tuning, and security and administration of the applications.
    • Participates in capacity planning to ensure Tableau servers are adequately sized and configured to meet current and projected demand.
    • Participates in performance testing to ensure Tableau Server meets client application SLA's. Develops and maintains internal tools.


    • Bachelor’s Degree or international equivalent preferred.
    • 8 years of relevant experience preferred.
    • Expert knowledge of relational databases. 
    • Expert knowledge of industry practices, techniques, and standards. 
    • Expert familiarity with application-specific processes related to data/document management, infrastructure roadmaps, etc. 
    • Excellent communication skills (written and verbal). 
    • Capacity planning experience is required. 
    • Expert problem solving and analytical skills to troubleshoot problems. 
    • Expert ability to identify, prioritize, and solve system-related problems.
    • Working knowledge of ITIL Foundation best practices.


    PRA is an EEO/AA employer and is committed to providing opportunities to minorities, women, veterans and individuals with disabilities.


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